Privacy

At Comprehensive Travel Insurance, any personal information you provide is used by us, and our agents, to evaluate, arrange your travel insurance and administer yours and our rights and obligations in relation to the insurance services. This includes managing, processing and investigating claims.

This personal information may be disclosed to (and received from) third parties involved in the above process, such as travel consultants, travel insurance providers and intermediaries, authorised representatives, reinsurers, claims handlers and investigators, cost containment providers, medical and health service providers, legal and other professional advisers, your agents and our related companies. The use and disclosure of such personal information will be provided to third parties for the primary purposes stated above. Personal information (but not sensitive information) may also be used for a secondary purpose, but only if you would reasonably expect us to use that information for such secondary purpose.

When you give personal information about other individuals, we and our agents, rely on you to have made or make them aware:

  • that you will or may provide their information to us;
  • the types of third parties to whom the information may be provided;
  • the relevant purposes we and the third parties will disclose it to, will use it for; and
  • how they can access it.

We rely on you to have obtained their consent on these matters. If you have not done or will not do either of these things, you must tell us or our agents before you provide the relevant information.

You can seek access to and correct your personal information by contacting Comprehensive Travel Insurance. If you do not agree to the above or will not provide us with personal information, we may not be able to provide you with our services or products or may not be able to process your application nor issue you with a policy. In cases where we do not agree to give you access to some personal information, we will give you reasons why.

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy. For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice on our homepage.

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Contact us

0800 800 048
A: PO Box 33 313, Takapuna, North Shore City 0740
P: 0800 800 048
F: 0800 800 167
E:

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