Pre-existing Conditions

What is a Pre-existing Medical Condition?

A Pre-existing medical condition is one that is an existing or recurring illness, an infirmity, an injury or disability or physical defect that you, or the person you are applying on behalf of, are aware of.

If you, or the person you are applying for travel insurance on behalf of, has a medical condition which you have, or have had a medical examination, consultation, treatment, investigation and/or medication in the 12 months prior to your policy being issued, this is also regarded as a Pre-existing Medical Condition.

What Do I Do If I Have a Pre-existing Condition

As part of our online purchase process you will be asked if anyone on the policy has a pre-existing condition. If you answer ‘yes’ to this, you will have the option to complete an online medical assessment which will determine if we can cover your medical condition(s). This assessment is a quick, step-by-step online process that gathers information about your condition before assessing the available cover, and any additional costs for that condition coverage.

I’m Not Sure If I Need to Declare My Condition

Our pre-screening questions will answer this for you. If you are unsure if your condition needs to be declared, answer the question as ‘Yes’. You will initially be asked some screening questions which will determine if you need to complete the medical assessment, otherwise you are automatically covered.

Do I Have to Declare My Medical Conditions?

No, but it’s important to understand that Pre-existing Conditions may not be covered under your policy. To ascertain if they are, complete the medical assessment online. If they are not automatically covered you may have the option to cover your medical condition(s) for an additional fee. If you decided you don’t want this, you can always opt out of this additional cover offering at the end of the online medical assessment process.

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy. For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice on our homepage.

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A: PO Box 33 313, Takapuna, North Shore City 0740
P: 0800 800 048
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